Tech Support

Powder-X Coating Systems warrants this product to be free from defects in workmanship and materials, under normal use and conditions, for a period of one (1) year for the original invoice date (date the deposit was received). The manufacturer’s stated maintenance procedures must

be followed and documented. This warranty covers parts only - labor not included. This warranty is conditional and is only in effect by the end-user giving Powder X written notice of any alleged defect and that defect being confirmed by Powder-X Coating Systems, Inc. Any attempt by the end user to repair alleged defects or any further use of the equipment after the alleged defect has been reported serves as grounds to void the warranty. Any addition of, removal of, or replacement of any Powder-X provided part by any other part of any other manufacturer is subject to warranty violation and cancellation. This includes but is not limited to all motors, control panel components, fans, bearings, filters, burners, and any other part deemed by Powder-X Coating Systems, Inc. to have an effect, either direct or indirect, on the factory-designed and defined operation of the equipment.

All replacement parts are shipped via standard ground shipping. Overnight shipping is an additional charge and is not always available. Shipping and handling fees are to be paid for by the customer. The manufacturer agrees, at its option during the warranty period, to repair and defect in material or workmanship or to furnish a repaired or refurbished product of equal value in exchange without charge (except for a fee for shipping, handling, packing, return postage and insurance which will be incurred by the customer). Such repair or replacement is subject to verification of the defect or malfunction and proof of purchase as confirmed by showing the model number on the original dated sales receipt. Failure to operate this equipment in a clean environment is grounds for the voidance of the warranty. Failure to operate this equipment in any manner other than described in this manual is grounds for voidance of the warranty. Late/incomplete payments void all warranties.

This warranty and its provisions are in lieu of any other warranties written, expressed, or implied. Powder-X Coating Systems does not authorize or assume any person or company, albeit employee, distributor, or other, to change this stated warranty.

* Document your concern in as much detail as possible on a Warranty Request Form. Send the documentation via email to your Customer Support Specialist

* Contact your Customer Support Specialist at 888-326-4840 and let them know the request has been submitted.

• A Powder-X Technical Specialist will review your request and will contact you back as soon as possible.

• If a warranty part is requested and deemed prudent, the end user must issue a purchase order to Powder-X prior to the part being shipped. The replacement part will be shipped via ground shipment.

• Upon receipt of the part, the customer must return the defective part immediately to Powder-X for inspection. If the part is deemed to have a manufacturer’s defect, the customer will receive a credit for that part. If the part is deemed to be damaged by negligence of the end user, the end user is responsible for the cost of the part, including any fees for late payment.

• If the defective part is not sent back to Powder-X within 5 days of the delivery of the replacement part, then the Customer is responsible for the cost of the part, including any fees for late payment.

• Powder-X Coating Systems manufactured equipment is highly engineered to operate at the safest and most efficient levels possible. The environment the equipment is installed in and standard equipment maintenance are paramount to the operation of this equipment. Keep this

in mind when choosing your location.

• Codes vary from municipality to municipality. Although this equipment was manufactured to standard interpretation of the latest editions of NFPA 33, NFPA 86, and the National Fire Code, local code interpretation may differ. Code interpretation by Local Authorities always takes precedence and should be followed precisely. Code research should begin prior to installation of the equipment as there may be code that dictates placement, such as distance from walls, etc.

• The equipment provided uses only U.S.-made components. All burners, fans, and lights are U.L. listed. Control Panels are UL listed and stamped. Ovens and booths are not, as a whole unit, listed. This service is not available by Powder-X.

• This manual provides a set of base instructions. Throughout the instructions, you will be referred to the drawing section, which will contain both basic drawings and drawings pertaining to your equipment. Use these drawings throughout the entire installation.

• Many parts look very similar. Be sure to pay very close attention to the instructions, as placing an incorrect part will result in disassembly and may damage your equipment.

• Only qualified personnel that are equipped with the proper tools should perform the installation. All wiring requires a licensed electrician to validate the warranty. A licensed contractor must do all utility hook-ups to validate the warranty.

• Powder-X Coating Systems does not employ a factory installation crew. Authorized installation supervision on-site is offered at a cost.

• Powder-X Coating Systems equipment requires authorized parts. Replacing any component of your equipment with components not obtained thru Powder-X Coating Systems or components authorized before their replacement can void your warranty. For all component needs, contact

our offices at (888) 326-4840.

• Proper maintenance of your equipment will extend the equipment’s life expectancy as well as help your equipment run more efficiently. Failure to properly maintain your equipment can also result in your warranty being voided. Refer to the Maintenance section of this manual and set

procedures accordingly.

• Your equipment will arrive broken down and crated and/or skidded. Removal from the truck will require a forklift that is a minimum of 4,000 lbs. Fork extensions may be helpful.

• Forklift (Minimum 4,000 lbs. with extensions) – Used for unloading truck and for aiding installation.

• Good Measuring Tape - Used to determine footprint and to identify parts by size

• Chalk Line – Use to mark a square footprint

• 4’ or larger level – Used to make sure all parts are level and plumb during installation

• Hammer Drill with 3’8” masonry bit - Used for floor anchors

• Hammer – used for driving in floor anchors

• Rubber Mallet – Used for shifting parts (if necessary) without damaging them

• Multiple Ladders - Used for assembly of walls and roof panels

• Man-Lifts (2) – Although not always available to everyone, these save time on the installation of roof panels and are a safer option than ladders.

• Clamps – Used for holding panels in place once level while screws and/or bolts are installed

• Drill with multiple bits – Used to drill out any holes where insulation may be blocking access

• Hex head attachments for drill – Used to install self-tapping screws and to quicken the process of tightening bolts.

• Socket set with ratchet – Used to install and tighten bolts

• Wrench set – Used to install and tighten bolts

• Pry bar – Used to help align doors and/or panels

• High-Temperature Caulk (not provided) - This can be purchased at any home improvement store. Use caulk that is rated above 600 degrees. Since Powder-X ovens run on a negative cabin pressure, they are constantly drawing air into the cabin. During the installation of the floor track, you will most likely discover that your floor isn't perfectly level. You may see gaps where your track meets the floor. We recommend that you caulk where the floor track meets the floor on both the inside and outside of the oven. This will help prevent trash from pulling into the oven.

• Clear Caulk - This can be purchased at any home improvement store. Since all Powder-X booths are designed to exceed all minimum airflow requirements set by code, your booth must be well sealed. This is especially true inside of the collector (behind the filters) and where your floor track meets your floor. Using caulk around these seams will significantly increase your filter life and reduce the likelihood of powder escaping

your booth.

• Double-sided tape OR sealing caulk – This is needed to seal the glass that covers the light holes on the roof of the booth. Because codes vary greatly in different areas, Powder-X does not provide anything to seal the glass to the top of the booth. It is recommended that the glass be sealed to the booth to prevent the glass from sliding and possibly falling into the booth.